Background
 
 
 

Help and Advice

There is a list of agencies in South Gloucestershire that may be able to offer support. You may need to contact agencies in your area if you do not live in South Gloucestershire. You could also contact national helplines (below) if you need further help to find support. The first place to go for support will often be the school, early years setting, college or local health service.

Careers Advice https://nextstep.direct.gov.uk/ 0800 100 900
Childline (free) http://www.childline.org.uk/ 0800 1111
Samaritans http://www.samaritans.org/ 08457 909090
No Worries http://no-worries.youthunltd.com/
NHS Sex advice http://www.nhs.uk/worthtalkingabout 0800 282930
Citizens Advice http://www.citizensadvice.org.uk/ 08444 111444
Self Help Guide http://www.adviceguide.org.uk/

The list of contacts on this page apply for South Gloucestershire residents and were last updated January 2012.  The numbers on the left hand side correspond to the numbers in the level descriptors in the tool.

Change Tracker Ref Organisation Tel Email/Web
1 Health services You will need to contact local a Health Visitor, School Nurse, Consultant or GP according to home address/ registration. Please ask family for details.
www.nhs.uk/Pages
2 Common Assessment Support (CAF/ TAC enquiries) 01454 865734 integratedworking@southglos.gov.uk
3 Child and Adolescent Mental Health Service - CAMHS 0117 9474800  
4 South Gloucestershire Council Drug and Alcohol Services 01454 868763 ypservice@southglos.gov.uk
5 North Locality social care duty desk 01454 868700 northdutymanagers@southglos.gov.uk
5 South Locality social care duty desk 01454 868465 southdutymanagers@southglos.gov.uk
6 Police – Avon and Somerset constabulary Website gives local telephone contacts according to postcode. In an emergency Tel: 999
www.avonandsomerset.police.uk/contact/
7 Consult child's College, School, pre school setting or health visitor (if child under 3 yrs)
8 New Horizons Learning Centre (Behavioural, social and emotional needs) 01454 865340 NHLC.severnside@southglos.gov.uk
9 Homechoice 01454 868005 https://homechoice.southglos.gov.uk/
10 Benefits and Debt Advice 08444 111 444 http://www.southgloscab.org.uk/
11 Connexions   http://www.connexionswest.org.uk/
n/a Children’s Health and Disability Team (CHAD) duty desk 01454 866259  
n/a Post Adoption Support 01454 866164 adoption@southglos.gov.uk
n/a Anti-Social Behaviour Team 01454 868582 asb.reporting@southglos.gov.uk
n/a Youth Offending services 01454 868558 sgyot@southglos.gov.uk
n/a Common Assessment Framework toolkit www.southglos.gov.uk/CAFtoolkit
n/a Social Care Thresholds Guidance http://www.sgcyp.org/LinkClick.aspx?fileticket=6VF%2ff9sbHrM%3d&tabid=465
n/a Social Care Thresholds Matrix http://www.sgcyp.org/LinkClick.aspx?fileticket=9zwzGt7y9qg%3d&tabid=465
n/a Parenting Support parenting.courses@southglos.gov.uk
n/a Education Welfare 01454 868008  
n/a Sure Start Childrens Centres - East 01454 864154 yatechildrenscentre@southglos.gov.uk
n/a Sure Start Childrens Centres - South  01454 862974 cadburyheathchildrencentre@southglos.gov.uk
n/a Sure Start Childrens Centres - North 01454 864150 filtonchildrenscentre@southglos.gov.uk